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Privacy Policy

Effective 1/1/2026

Wheelhouse Studio + Supply Privacy Policy

Wheelhouse Studio & Supply, LLC (“Wheelhouse,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have when you visit our website, interact with us online, or visit our physical studio.

This Privacy Policy applies to information collected through:

  • Our website: www.wheelhousecle.com

  • Online purchases, registrations, and forms

  • Memberships, classes, and events

  • In-store interactions

  • Communications with us (email, phone, chat, surveys, reviews)

  • Our physical studio location

Information We Collect

We collect information in several ways, including information you provide directly, information collected automatically, information collected in our physical studio, and information collected through third-party platforms.

Information You Provide to Us

You may choose to provide personal information when you:

  • Make a purchase

  • Create an account

  • Enroll in a membership

  • Register for classes or events

  • Complete a form or survey

  • Submit a review

  • Contact us by phone, email, or chat

  • Sign up for marketing or service communications

This information may include:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment information

  • Survey responses

  • Chat submissions

  • Reviews or testimonials

  • Demographic information you voluntarily provide

Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device and usage, including:

  • IP address

  • Device type, operating system, and browser type

  • General location information

  • Pages viewed and interactions with the site

  • Date and time of visits

  • Referring websites or links

This information helps us understand how visitors use our website and improve performance and usability.

Information Collected in Our Facilities

For safety, security, and operational purposes, we use video cameras in our studio. These cameras may record visitors while on our premises.

Information Collected Through Third-Party Platforms

We may collect information about you when you interact with us through third-party platforms, including social media services such as Instagram, Facebook, or similar platforms.

This information may include:

  • Public profile information

  • Usernames or handles

  • Comments, messages, or interactions with our content

  • Information you choose to share with us

The information we receive depends on your privacy settings and the policies of the third-party platform. We are not responsible for the privacy practices of third-party platforms, and their use of your information is governed by their own privacy policies.

How We Share Information

We do not sell your personal information.

We may combine or share information among current or future Wheelhouse Studio & Supply, LLC operations.

We may share your information with third parties that perform services on our behalf, including services related to:

  • Processing payments

  • Fulfilling orders and deliveries

  • Sending marketing or promotional communications

  • Providing website hosting, analytics, or technical support

  • Managing customer communications

  • Improving and operating our business

These third parties are authorized to use your information only as necessary to provide services to us.

Cookies and Tracking Technologies

We use cookies and similar technologies to enable core website functionality, remember preferences, analyze website traffic, and improve site performance and user experience. You can manage or disable cookies through your browser settings.

Your Choices and Rights

You may opt out of marketing emails at any time by using the unsubscribe link included in our messages. You may also request access to, correction of, or deletion of your personal information, subject to applicable laws.

California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to request information about the personal information we collect, use, or disclose, and the right to request deletion of certain personal information. We will not discriminate against you for exercising these rights.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Wheelhouse Studio & Supply, LLC
220 N State Road
Medina, OH 44256
Phone: 440-333-2686
Email: privacy@wheelhousecle.com

Last updated: 1/1/2026

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